Due to a cyberattack on Christmas Eve, the Ohio Lottery was compelled to halt operations of certain critical systems, impacting an undisclosed quantity of internal applications.

Although the event is still being investigated, the lottery is actively trying to restore all affected services. However, it is important to note that the gaming system remains completely functional.

The lottery announced in a press release published on Wednesday that Super Retailers are now unable to offer mobile cashing and prize cashing above $599.

“Furthermore, the winning numbers for KENO, Lucky One, and EZPLAY Progressive Jackpots cannot be accessed on our website or mobile app. However, they can be verified at any Ohio Lottery Retailer.”

During the investigation and restoration of systems, customers have the option to verify winning numbers on the Ohio Lottery website and mobile app, as stated in a separate advisory.

Additionally, individuals have the option to redeem cash rewards of up to $599 at any Ohio Lottery Retailer establishment. However, winnings exceeding $600 must be either sent via mail to the Ohio Lottery Central Office or claimed by utilizing the digital claim form.

The Ohio Lottery mobile cashing app and its Super Retailer locations are now unable to redeem wins over $599.

“The Ohio Lottery encountered a cybersecurity incident on December 24, 2023, which affected certain internal applications. The organization promptly initiated efforts to address and minimize the problem,” the statement stated.

“The investigation conducted by the state is still in progress.” We regret the inconvenience caused and are making every effort to promptly reinstate all services.