WestJet, Canada’s second-largest airline, is currently investigating a cyberattack that has compromised access to several internal systems and disrupted customer services.

## Incident Overview

The airline confirmed the cybersecurity breach through a security advisory, stating that the attack affected both internal systems and the WestJet mobile application, restricting access for numerous users. The company has activated specialized internal response teams and is working closely with law enforcement and Transport Canada to investigate the incident and minimize its impact.

## Service Disruptions

The cyberattack initially prevented customers from accessing WestJet’s website and mobile app. While these services have since been restored, the company reported on Saturday that some software systems and services remain affected. Despite these technical challenges, WestJet emphasized that flight operations continue to run safely.

## Response Measures

WestJet has prioritized two key areas in its response:
– Maintaining operational safety standards
– Protecting sensitive data and personal information of both customers and employees

The airline has apologized to customers for any service disruptions caused by the incident.

## Investigation Status

The exact nature of the attack remains unclear. Security experts are investigating whether the system access issues resulted from ransomware encryption or if WestJet proactively shut down systems to prevent the breach from spreading further.

The investigation is ongoing, with WestJet working to restore full system functionality while ensuring the security of its operations and customer data.