The Federal Trade Commission (FTC) has initiated the distribution of $72 million in refunds to Fortnite players, marking the first phase of a landmark $245 million settlement with Epic Games. The settlement addresses the company’s use of deceptive “dark patterns” that led to unwanted purchases.
Key Points:
– 629,344 players will receive an average refund of $114
– PayPal payments must be redeemed within 30 days
– Emailed checks valid for 90 days
Eligibility Criteria (January 2017 – September 2022):
– Adults charged for unwanted in-game items
– Parents whose children made unauthorized charges
– Users whose accounts were locked after disputing charges
The FTC investigation revealed that Epic Games implemented confusing button configurations that resulted in accidental purchases, particularly affecting children. The company was also found to have restricted access to purchased content when users disputed charges.
Claims Process:
– Submit applications through FTC’s form page
– Deadline: January 10, 2025
– Valid claims must include Epic Account IDs
– Claims won’t affect Epic Games accounts or purchased items
For assistance:
Phone: 1-833-915-0880
Email: [email protected]
The FTC warns users to be vigilant against scammers attempting to exploit the refund process by requesting personal information, passwords, or processing fees.